Warranty Information

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Rectification Request

All Hi-Craft built and installed structures come with a 10-year structural warranty covering the workmanship and materials. If you need to make a warranty claim please fill in the below rectification request form and we will contact you to arrange a site visit.
Email
sales@hicraft.com.au
Phone
1300 659 276
Find Us
Hi-Craft Home Improvements, Great Western Highway, Emu Plains NSW, Australia

Warranty Form

Personal Information
Please read and tick the below 4 questions as charges may apply.
As the owner of the property, we have carried out regular maintenance on the structure and have checked the following:
Has the structure leaked before?(Required)
Did the leak happen in a heavy downpour?(Required)
Did this happen during hail?(Required)
Have you checked your gutters, downpipes and valleys are free of debris/blockages?(Required)
I agree(Required)
Upload evidence*
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