Warranty Information

Rectification Request

All Hi-Craft built and installed structures come with a 10 year structural warranty covering the workmanship and materials. If you need to make a warranty claim please fill in the below rectification request form and we will contact you to arrange a site visit.

  • Please read and tick the below 3 questions as charges may apply.
    As the owner of the property, we have carried out regular maintenance on the structure and have checked the following:
  • Has the structure leaked before?
  • Did the leak happen in a heavy downpour?
  • Have you checked your gutters, downpipes and valleys are free of debris/blockages?
  • Accepted file types: jpg, pdf, Max. file size: 128 MB.
  • This field is for validation purposes and should be left unchanged.
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