Warranty Information

Rectification Request

All Hi-Craft built and installed structures come with a 10 year structural warranty covering the workmanship and materials. If you need to make a warranty claim please fill in the below rectification request form and we will contact you to arrange a site visit.

Name*
First Last
Phone*
Email
Address*
Street Address Address Line 2 City
Job Number / Contract Number
Structure*
Installation Year*
Details of the Repairs*
Please read and tick the below 3 questions as charges may apply.
As the owner of the property, we have carried out regular maintenance on the structure and have checked the following:
Has the structure leaked before?*
Has the structure leaked before?
- Yes
- No
Did the leak happen in a heavy downpour?*
Did the leak happen in a heavy downpour?
- Yes
- No
Have you checked your gutters, downpipes and valleys are free of debris/blockages?*
Have you checked your gutters, downpipes and valleys are free of debris/blockages?
- Yes
- No
I agree*
- I understand that if upon inspection by the Hi-Craft builder, it is determined that the cause of the problem is due to a lack of maintenance, I agree to pay the $200 call out fee.
Upload Picture
Accepted file types: jpg, pdf.
Email
This field is for validation purposes and should be left unchanged.

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Rectification Request

Please read and tick the below 3 questions as charges may apply.

Sydney’s Leading Builder

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Warranty Information

Rectification Request

Please read and tick the below 3 questions as charges may apply.

Sydney’s Leading Builder

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