FAQ Page

What if my job costs over $20,000?

Every job that costs over $20,000 requires a home owners warranty. Hi-Craft Home Improvements ensures a Home Owners Warranty on all jobs over $20,000.

Do you check measure before ordering materials?

Yes, each project is allocated to a Project Manager who over-sees the ordering of materials and the construction to ensure customer satisfaction.

How long does it take to get my next project approved?

Each project is different however if you require a full Development Certificate this process can take up to 90 days.

Does Hi-Craft use Australian made steel?

Yes, Hi-Craft proudly uses only Australian made steel products.

Does Hi-Craft offer a warranty?

Yes Hi-Craft backs its workmanship with a full 10 year warranty.

Is Hi-Craft Australian owned?

Yes, Hi-Craft has been Australian owned and operated, by the same family, in the same location for over 50 years.

Can Hi-Craft look after council approvals?

Yes Hi-Craft has its own planning department to act on your behalf at council.

Does Hi-Craft have a showroom?

Yes Hi-Craft has Sydney’s biggest and best showroom with over 20 different ideas on display. (open 6 days). Located at the Corner of Great Western Highway and Russell Street Emu Plains NSW.

Does Hi-Craft do DIY kits?

Yes for the handy man Hi-Craft can do DIY kits where all materials are cut to size.

View Our DIY Kits
How long does it take to install my pergola / patio cover?

It does depend on the size of the structure, the average project takes between 2/3 days.

Does Hi-Craft install?

Yes we have over 15 teams of highly trained installers to ensure excellent workmanship.